Cheap De Vere Village Hotel Leeds Deals

Village Hotel credit card problem

Overall customer rating:

1.0

Submitted by tommo100 from United Kingdom on Wednesday, August 5th, 2009

I recently stayed at the Village Hotel in Leeds. The room and stay in general was ok, but I had problems after checking out. When I arrived there was just £25.00 left to pay for the room (deposit had been paid) I was told I had to give credit card details for my stay, presumably for room service etc. When I left the bill was just £25.00 which I paid cash. Two days later I was at a supermarket checkout with my weekly shop and my card would not authorise payment. On further investigation I found I had enough funds in (£90.00) but available balance was only £20.00 this was because the hotel had kept a reserve of £70.00 which took a week to clear. I had no money for food until the following week. The Village Hotel offered no apology, explanation or compensation, in light of this I will never visit a Village Hotel again and urge everyone to do the same.

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De Vere Village Hotel Leeds Deals

3 Star 186 Otley Road, Headingley, Leeds, LS16 5PR, United Kingdom. Sat Nav 53.832668, -1.591240

Customer Rating:

1.0

1 Reviews

United Kingdom • Yorkshire • Leeds Hotels • De Vere Village Hotel Leeds

Amenities:

24x7 Reception Area, Air Conditioned, ATM - Cash Machine Facilities, AV Equipment, Baggage Store/Left Luggage, Banqueting Hall, Beauty Facilities, Breakfast Facility - Fee Applies, Business Facilities, Catering Facilities, Child Friendly Hotel, Coffee Shop/Café Onsite, Conference/Convention Facilities, Disabled Parking Spaces, Exhibition Area, Express Check Out Facility, Facsimile Service, Fitness Facility/Gym, Fitness Facility/Gym, Free Parking For Customers, Guest Parking During Stay - Free, High Speed Wireless Internet, Jacuzzi, Laundry/Dry Cleaning Facilities, Lounge/Bar Facilities, Massage Treatments, Newspapers In Reception Area - Free, Non Smoking Hotel, Parking Available, Passenger Lift/Elevator, Pet Friendly Hotel, Photocopying Service Available, Property is Wheelchair Accessible, Restaurant Facilities Onsite, Restaurant Facilities Onsite, Room - Disabled Accessible, Room Service Available, Sauna Facilities, Shower - Disabled Accessible, Small Meeting Rooms, Spa Therapies Onsite, Steam Room Onsite, Swimming Pool Onsite, Wedding Facilities, Wheelchair Access

Pets Allowed:

Yes

Disabled Access:

Yes

In Room TV:

Yes

Restaurant:

Yes

Gym:

Yes

Tea & Coffee Maker:

Yes