Marenas Resort

Marenas Resort, a first class hotel at 18683 Collins Avenue, Sunny Isles Beach. Rooms are furnished with a television.

Really??!!

Overall customer rating:
1.0

Submitted by Todd Felsen from United States of America on Tuesday, August 25th, 2009

The way this hotel has changed is amazing, I stayed at this establishement last year sometime, and on this visit the hotel changed dramatically. The hallway lights were dimmed down, at first I thought it was to create a mood. Unfortantely it was to disguise the horrible condition of the hallway carpet. When I opened the door to my room and the light showed just how bad it was. The attempt to talk to a housekeeper about the condition of my bed was as bad as talking to someone in a native land. Communication was horrible. I decided to go to the pool area for some relaxation and to forget the mishaps of the begining impressions. When I got back to the room I had no towels, and had to wait 45 minutes for them to finally deliver one to me. I tried to get in touch with the Housekeeping director, but was told she was in a meeting and could not be disturbed. I thought customer satisfaction was a priority! Needless to say my week long stay in South Florida was better stayed at a different brand, as I left the following day after such a disqusting display of hospitality.

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Marenas Resort Deals

4 Star 18683 Collins Avenue, Sunny Isles Beach, Florida, 33160, United States. Sat Nav 25.949060, -80.120720

Customer Rating:
1.0

1 Reviews

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Amenities:

24x7 Reception Area, Air Conditioned, AV Equipment, BBQ Grills, Breakfast Facility - Fee Applies, Bureau De Change, Business Facilities, Chauffer/Limo Service, Coffee Making Facilities In Reception Area, Concierge Facility, Doorperson, Express Check In Facility, Express Check Out Facility, Fitness Facility/Gym, Health Spa, High Speed Internet Access, High Speed Wireless Internet, Jacuzzi, Laundry/Dry Cleaning Facilities, Laundry/Dry Cleaning Facilities, Multilingual Reception/Staff, Newsagent/Gift Shop, Newspapers In Reception Area - Free, Parking Garage Onsite, Passenger Lift/Elevator, Patio Area, Pool Bar, Porter/Bellboy, Restaurant Facilities Onsite, Room Service Available, Sauna Facilities, Shoe Cleaning Service, Small Meeting Rooms, Steam Room Onsite, Swimming Pool Onsite, Tours And Ticket Facility Available, Umbrellas Available, Valet Parking Service, Valet Parking Service
In Room TV:
Yes
Restaurant:
Yes
Gym:
Yes
Air Conditioning:
Yes
Number Of Rooms:
50
Number Of Floors:
26
Telephone Numbers:
Reservations.
UK: 020 3564 3088
Ireland: 01 517 1530
USA & Canada: 800 246 1236
Nearest Airport(s):
Fort Lauderdale International 8.76 Miles (14.10 Kilometers)
Miami International 14.61 Miles (23.51 Kilometers)

Local Points of Interest

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