Submitted by Mark from United Kingdom on Friday, November 28th, 2008
We booked through Best Western & ensured that we were staying in the actual Castle part of the Hotel so were very excited about the prospect. When we got there the initial impression was Okay then we got to our room. This was very small, no bath & nothing to indicate you were in a castle. We said we were unhappy & were offered 3 other rooms to choose from. None of them were of what we would have expected as a reasonable size & all had very ordinary decor & very ordinary furnishings to the point that you would have had no idea that you were in a Castle at all so what was the point?!? We did sample the food in the Foresters Bar, very bizarre & very unsatisfactory. We had booked for 2 nights but were so disappointed that we left without staying a night. To date the owners & Best Western have refused a refund despite it not meeting our expectations.
Walworth, Darlington, DL2 2LY, United Kingdom. Sat Nav 54.563568, -1.647130